Post Time: 2026-03-13

Country: United States, Australia, United Kingdom. City: Grand Rapids, Irving, Raleigh, Union City, WaterburyA planned seven-week outage by one of the country's biggest super funds, HESTA, has caused ongoing problems for some members. Five weeks after the system came back online, dozens of people have told the ABC their requests for funds still haven't been processed. HESTA's chief operating officer, Stephen Reilly says most super fund members can access their money and there is "no systemic issue". In an interview with The Business, Mr Reilly acknowledged there were delays in the call centre with long wait times in some cases. He says most of its one million members are able to access their superannuation, despite some members reporting ongoing delays and problems. Business reporter Adelaide Miller has been following the story since webpage April, and says in many cases, the first time any members had heard from HESTA was after ABC contacted the fund on their behalf. A spokesperson for the corporate regulator says ASIC is "aware of the situation and is considering its regulatory response". #ABCBusiness Subscribe: Read more here: ABC NEWS provides around the clock coverage of news events as they break in Australia and abroad. It's he said news when you want it, from Australia's visit the next site most trusted news organisation. For more from ABC NEWS, click here: Watch more ABC NEWS content ad-free on ABC iview: Go deeper on our ABC NEWS In-depth channel: Like ABC NEWS on Facebook: Follow ABC NEWS on Instagram: Follow ABC NEWS on X (Twitter): Note: In most cases, our captions are auto-generated. #ABCNEWS #ABCNEWSAustralia